All certifications

An entry-level credential covering AI fundamentals, ethical AI use, and how Salesforce's Einstein and Agentforce products apply artificial intelligence across the CRM.

A deeper, hands-on credential for configuring and customizing Einstein generative and predictive AI features, prompt design, and model configuration within Salesforce.

Validates the skills to design, build, and deploy autonomous AI agents using Agentforce — including topics, actions, prompt grounding, and governance.

The foundational Salesforce credential covering org setup, security, data management, automation, and reporting for declarative administrators.

Builds on the Administrator credential with advanced security, data management, environment management, and complex process automation scenarios.

Validates the ability to design, build, and deploy custom applications using the declarative customization features of the Salesforce Platform.

Validates core programmatic development skills on the Salesforce Platform, including Apex, SOQL/SOSL, triggers, and testing.

An advanced developer credential covering complex business logic, integration, testing strategy, and Lightning Web Component architecture.

Validates the ability to design and implement Sales Cloud solutions that meet customer business requirements, from lead to opportunity to forecast.

Validates the ability to design and implement Service Cloud solutions that support scalable, efficient customer support operations.

Validates the ability to design and build Data Cloud solutions: data ingestion, harmonization, identity resolution, and activation.